New patients
New patients welcome — here's what to expect
New patients of all ages are welcome. Your first visit is about getting to know you.
We listen to your concerns, check your teeth and gums thoroughly, and explain what we find and your options before anything else happens.
Your first visit
What your first visit includes
Your first visit is about getting to know you. Nothing happens without your agreement.
- 1
A comprehensive examination
Teeth, gums, tongue and the soft tissues of your mouth.
- 2
X-rays, if required
Only when they'll show something we can't see.
- 3
An oral health assessment
How healthy your gums are, and how your home care is going.
- 4
A bite assessment
How your teeth meet and how your jaw moves.
- 5
Airway screening, where indicated
A look at breathing and habits, especially for children.
- 6
Your concerns and goals
What matters to you — and any worries.
- 7
A personalised treatment plan
Your options, explained clearly, with costs.
Checklist
What to bring
- Your private health fund card (if you have one)
- Your Medicare card, and your child's CDBS letter if you received one
- A list of any medicines you take
- Previous X-rays or dental records, if you have them
- Any questions you'd like to ask
Bringing your child?
Your child's first visit
Short and gentle, with you close by. Your child's first visit should be when their first tooth appears or by their first birthday1. Children's dentistry.
Booking
Booking, changes and walk-ins
Book
Send a booking request and we'll call you to confirm a time, or call 02 6160 0540.
Changes
Please give us at least 24 hours' notice so we can offer the time to someone else.
Walk-ins
Welcome if we have availability — call first to check.
Questions about costs? See fees, health funds and the CDBS.
Questions
Common questions
What should I bring to my first appointment?
Your health fund card, your Medicare card (and your child's CDBS letter if you have one), a list of any medicines you take, and previous X-rays if you have them.
Do you accept walk-ins?
We recommend booking ahead so we can give you enough time. Walk-ins are welcome if we have availability — call first to check.
Can I change or cancel my appointment?
Yes. Please let us know at least 24 hours ahead so we can offer the time to someone else.
How do I book an appointment?
Send us a booking request and we'll call you to confirm a time, or call us on 02 6160 0540.
Sources
Health information on this page is general and based on the sources below. It isn't a substitute for advice about your own situation. Last reviewed 21 October 2026.
Ready when you are
Book a check-up, your child's first visit, or a time to talk through a worry. We'll take it from there, together.